(Lencioni, P. (2002). The Five Dysfunctions of a Team. San Francisco: Jossey-Bass.)
Instructions: Use the scale below to indicate how each statement applies to your team. It is important to evaluate
the statements honestly and without overthinking your answers.
3 = Usually | 2 = Sometimes | 1 = Rarely
- Team members are passionate and unguarded in their discussion of issues.
- Team members call out one another’s deficiencies or unproductive behaviors.
- Team members know what their peers are working on and how they contribute to the collective good of the team.
- Team members quickly and genuinely apologize to one another when they say or do something inappropriate or possibly damaging to the team.
- Team members willingly make sacrifices (such as budget, turf, head count) in their departments or areas of expertise for the good of the team.
- Team members openly admit their weaknesses and mistakes.
- Team meetings are compelling, not boring.
- Team members leave meetings confident that their peers are completely committed to the decisions that were agreed on, even if they were in initial disagreement.
- Morale is significantly affected by the failure to achieve team goals.
- During team meetings, the most important — and difficult — issues are put on the table to be resolved.
- Team members are deeply concerned about the prospect of letting down their peers.
- Team members know about one another’s personal lives and are comfortable discussing them.
- Team members end discussions with clear and specific resolutions and action plans.
- Team members challenge one another about their plans and approaches.
- Team members are slow to seek credit for their own contributions, but quick to point out those of others.
Scoring
Adapted from Lencioni, P. (2002). The Five Dysfunctions of a Team. San Francisco: Jossey-Bass
Combine your scores for the preceding statements indicated below.
DYSFUNCTION 1: Absence of Trust
Statement 4:
Statement 6:
Statement 12:
Total:
DYSFUNCTION 2: Fear of Conflict
Statement 1:
Statement 7:
Statement 10:
Total:
DYSFUNCTION 3: Lack of Commitment
Statement 3:
Statement 8:
Statement 13:
Total:
DYSFUNCTION 4: Avoidance of Accountability
Statement 2:
Statement 11:
Statement 14:
Total:
DYSFUNCTION 5: Inattention to Results
Statement 5:
Statement 9:
Statement 15:
Total:
A score of 8 or 9 is a probable indication that the dysfunction is not a problem for your team.
A score of 6 or 7 indicates that the dysfunction could be a problem.
A score of 3 to 5 is probably an indication that the dysfunction needs to be addressed.